Our jewelry is made of pure silver for items with a silver-colored finish, and pure silver coated in 24-karat gold for items with a gold-colored finish.
As with any gold plated jewelry, our jewelry may tarnish over time, giving them a vintage look that some prefer.
How long before it tarnishes will depend on how you care for them. We will be sending care tips in your package to help you with this.
Should you prefer to restore it to its bright gold look, you may also send the item back to us and we'll handle the rest!
Should you need any assistance deciding on a style that suits you best, do get in touch with us here and our team would be happy to help you find the perfect piece for you.
Orders and Payments
Shipping and Delivery
Yes, we ship internationally! Shipping rates will depend on the destination of the package which will be calculated when you proceed to check out.
For international shipments, shipping fees will cover door-to-door delivery. AMAMI will not be responsible for any taxes and duties incurred in the destination country. We recommend checking the policies in your local area beforehand.
Please allow 1-3 working days for us to process your order. Our team will be in touch to inform you of the shipment date of your package. Once your package has been dispatched, we will provide you with a tracking number so you may trace its shipment status.
Estimated Times in Transit
Within Metro Manila: 2-3 business days
Nationwide Shipments: 4-7 business days
International Shipments: 7-10 business days
For Rushed Orders: Should you need your package sooner, kindly send us an e-mail at firstname.lastname@example.org.
For Custom Orders: For pre-orders and custom orders, our team will be contacting you regarding the estimated completion date of your order.
Sure! Simply leave us a note and include any special instructions when you proceed to check out.
Returns and Exchanges
Our aim is to make jewelry that you will love and treasure. If you are not fully satisfied with your purchase, please get in touch with our team at email@example.com within 5 days upon receipt of the item to be eligible for a replacement or exchange with an item of lower or equal value of its purchase price. The item must be returned unused, in the same condition it was received in, and with its original packaging. AMAMI will not be responsible for covering shipping costs incurred from this exchange.
All of our jewelry are handmade. As such, slight variations in size, color, texture and finish may occur, adding to an item's unique charm. We do not consider these as flaws.
Should you feel that your item has a defect, kindly send us an e-mail with photos of the item at firstname.lastname@example.org within 5 days upon the receipt of your package to request for an exchange. If approved, our team will be guiding you with the process of sending the item back to us. AMAMI will cover the shipping costs arising from this exchange.